Subscription Terms

About subscriptions at Nattelyst

At Nattelyst we offer the option to buy selected products on a subscription basis with regular delivery. The subscription lets you receive the products you’ve chosen automatically and on a recurring schedule, without having to place a new order each time.

The subscription is optional and can be added manually on the product page. By default all products are one-off purchases unless you choose a subscription option yourself.

How the subscription works

• You can subscribe to products where the product page indicates that subscriptions are available
• You choose your delivery interval and the number of units yourself
• The first delivery is paid as a normal purchase including shipping
• All subsequent subscription deliveries ship free of charge
• Each delivery is charged automatically to your payment card

Automatic payment

By creating a subscription you give Nattelyst your consent to charge the chosen payment card automatically for upcoming deliveries. The amount is only charged when the order ships. You’ll receive an email ahead of each shipment with details of the upcoming charge.

Cancellation

There is no minimum commitment on the subscription. You can cancel or change your subscription at any time:

• Changes or cancellations must be made no later than 48 hours before the next scheduled delivery
• You can change or cancel the subscription via your account on nattelyst.com or by contacting our customer service
• If you contact customer service, please allow up to 2 working days for processing

Delivery

Subscription deliveries are sent using the same delivery method and to the same address as when the subscription was set up. You can update the delivery address by updating your details in your account.